At AGASTYA CRAFT, we respect your privacy and prioritize its protection. This Privacy Policy outlines how we collect and use your data. Please read it carefully. By using AGASTYA CRAFT’s services, you consent to the data collection and usage practices described here.

For any questions or concerns, email us at info@agastyacraft.in.

Scope of the Policy This Privacy Policy does not apply to entities not owned, managed, or controlled by AGASTYA CRAFT, or to individuals not employed or managed by AGASTYA CRAFT.

Purpose We aim to make you feel comfortable using our website and confident when sharing information with us. By using our website, you consent to our data collection practices.

Collection of Information

Information Collected from You: When you register on our website or make purchases as a customer, we collect:

  • Contact information: name, phone numbers, address, email address.
  • Profile information: password, purchase details, interactions with us.
  • Note: We do not collect your payment card details. These are securely processed by the bank’s payment gateway.

We may also collect additional information for promotions, feedback, and profile forms. We monitor customer traffic patterns and website usage to improve our services.

Automatic Information Collection: While using our website, we may automatically access certain information via cookies:

  • Computer identification information, IP address, domain server, computer type, and web browser type.

Personal Information Collected:

  • During transactions: name, email address, contact details, PIN/ZIP code, demographic profile, personal preferences, opinions on services, and website usage details.

Use of Information

We use the collected information to:

  • Contact you about the services you use and those you show interest in.
  • Fulfill your product or service orders.
  • For billing purposes and to address any issues with order processing.

We are the sole owners of the information collected on our website. We are not responsible for the privacy practices of external websites linked from ours.

Public Areas

Any information disclosed in chat rooms, forums, instant messenger, message boards, or similar services becomes public. Exercise caution when sharing personal information in these areas.

Comments and Media

  • Comments: When visitors leave comments, we collect data from the comment form, the visitor’s IP address, and browser user agent for spam detection. An anonymized email hash may be provided to the Gravatar service. After comment approval, your profile picture is public.
  • Media: Avoid uploading images with embedded location data (EXIF GPS) to prevent location extraction by visitors.

Cookies

  • Comments: If you leave a comment, you can opt-in to save your name, email, and website in cookies for convenience.
  • Login: We set temporary cookies to check if your browser accepts cookies. Login cookies last two days, screen option cookies last one year. Selecting “Remember Me” extends login persistence to two weeks.
  • Editing/Publishing: An additional cookie, expiring after one day, is saved.

Embedded Content

Articles may include embedded content from other websites, which may collect data, use cookies, and track your interaction with the content if you are logged into that website.

Data Sharing

If you request a password reset, your IP address will be included in the reset email.

Data Retention

  • Comments: Retained indefinitely for follow-up comment recognition.
  • User Profiles: Registered users can see, edit, or delete their personal information at any time (except usernames). Website administrators can also access and edit this information.

Your Data Rights

  • Account holders or commenters can request an exported file of personal data we hold, or request data deletion, except data required for administrative, legal, or security purposes.

For any concerns or to exercise your rights, please contact our support team. We will respond promptly within a reasonable timeframe.